I was visiting a client for the first time, Union Sanitary District, 40 miles from my office in the San Francisco Bay Area, in an industrial part of Union City, bounded by swampland and factories. But

You don’t need a million dollar marketing budget or even a large staff to deliver great customer service. Whether yours is an organization of 1,000 employees or just one, you can deliver the kind of k

A gas station attendant was fired from a Mid-Western gas station for giving away a full tank of gas in exchange for oral sex. After making the deal with a female motorist they both entered the rest ro